What is Team 360?
Now, more than ever, it’s increasingly important to create and maintain a software development strategy that’s compatible with today’s fast-changing world. The core of any successful strategy is the people that are involved, but recruiting and hiring world-class talent is an expensive undertaking. And the cost of having an in-house development team can be astronomical—no longer are websites and software applications for the modern web just a one or two person job. It requires skills from a team of professionals, specializing in areas such as human-computer interaction, concept design, user-interface design, software engineering, systems testing, and social media marketing. In an economy that is trending towards cost-cutting and reducing risk, what other alternative is available apart from hiring an in-house team?
Team 360 is that alternative. For businesses that require continual access to a team of industry veterans, but can’t justify the cost of a full size team, Team 360 is a viable solution. We take the time to fully understand your business and provide ongoing access to the full 360 degree scope of VA’s service offerings. This allows you to build your team using our resources, with VA effectively becoming a member of your own team.
Team 360 Basics
Get access to the dedicated team of designers, developers, and support staff who know your product and your business.
The Code Library
Get access to VA’s pre-built code library which can be quickly and easily added to your project.
Have Team 360 take care of all of your needs, from start to finish.
Achieve peace of mind with guaranteed system availability and team response times.
Get fast-tracked when the deadlines are tight!
Achieve aggressive business objectives by receiving ongoing consultation on your product.
Team 360 Customers Also Get
Discounted Hourly Cost
Subscribe for the 6 or 12 month plan and get steep discounts.
Discounted Services, Software, & Upgrades
Get discounts on customizable software to be added to your product.
Save hours until you really need them by letting them accumulate month-to-month.
Team 360 is a core feature of your successful IT strategy. Partnering with VA ensures that your product is built and maintained in the most economical fashion, that its day-to-day operations are smooth, and that it stays current with the latest technologies. The plan’s 360-degree view includes an on-call service team staffed with the full spectrum of site design and maintenance specialists, periodic strategy consulting calls, and discounts on modules to be added or related technology updates.
What Team 360 Includes
You get direct access to the dedicated team of developers and support technologists who know your product and your business. Accessed directly by you or your staff—or by calling your Account Representative—the team ensures that a comprehensive understanding of your product, organization, and business environment is achieved and maintained. With dedicated software developers, content managers, graphic artists, and database experts who are familiar with your environment and ready to respond, site maintenance and enhancement of your product is executed by a well-informed team in the fastest, most accurate, and cost-efficient way possible.
The Code Library
Not all code is created equal. We have developed our own unique coding standards, design patterns, and techniques that combine the industry’s best practices to create truly elegant software. Our Code Library (maintained for over a decade) simplifies the development of rich, responsive, web, mobile, and tablet applications using MVC, jQuery, JSON, and other technologies. It streamlines development and eliminates common design errors, while remaining flexible enough to support nearly any kind of software application.
Some sample features that can be pulled from our Code Library include:
- Core Data Model
- View Management
- Data Binding
- Declaritive UI
- List Editor
- JQuery UI Extensions
- Data Table
- Mobile UI
- Audit Trail
- Batch Jobs
- Reporting Services
As the advancement of technology continues to accelerate, managing the details of a project can be overwhelming. If you’d rather not get wrapped up in those details, Team 360 will take care of it. We won’t leave you hanging if you’re not able to provide a key piece of data for us. You can count on us to take care of your project from start to finish.
Team 360 includes a built-in Service Level Agreement (SLA) that has been designed to ensure the performance critical to on-demand, essential financial and customer services activities. The plan specifies both a system availability minimum level (e.g. 99.99% uptime) and a team responsiveness time (e.g. 2 hours). There are a variety of tiers of service available, and VA will help you select the one that is most appropriate for your situation.
Occasionally, you need something in a hurry. Perhaps you have a small piece of functionality that needs to be added or maybe you’ve found a bug that needs to be smashed. As a subscriber to Team 360, you have top priority for having issues resolved.
As the internet continues to mature, it’s in a constant state of transformation. Popular web services come and go, changes in the economy affect consumer purchasing patterns, and new devices arrive on stage, changing how we create, consume and otherwise interact with technology and machines. The breadth and depth of strategies for achieving success has never been more complicated than they are today.
VA begins by identifying the problem(s) at hand, conducting research and evaluations, and outlining strategic plans aimed at improving the overall experience. Research and evaluation may take the form of any number of techniques, such as having the system examined by an industry expert, usability tests, statistical analysis, online surveys, and interviews with users. A thorough examination of the problem lends greater credence to the strategic plan that is eventually employed.
There isn’t a single path which every company must follow in order to be successful in a world where connectivity is ubiquitous, communication is instant, and information is consumed quickly in bite-sized chunks. We’re here to help you sort it all out, and to deliver measurable results that can help achieve your business goals and easily set your organization apart your peers.
Discounted Hourly Cost
Under the six month or one year plans, hourly costs of Team 360 are progressively less the longer the contract. These discounts can often result in savings which more than pay for the technology updates and/or upgrades added.
Discounted Services, Software, & Upgrades
Discounted Services – Team 360 brings immediate access to the full-spectrum of product design, development, and maintenance services on an as-needed basis. With a discount on the hourly rate, you will always have access to specialists who are familiar with your business, systems, and competitive environment. Whether the hours you amass are spent on a critical concern for today or saved for a significant system upgrade six months down the line, you can rest easy knowing that you have the freedom and flexibility to accomplish all of your business objectives—and at a highly discounted rate.
Discounted services come in many forms, but the most popular services that VA performs include:
Custom Software Applications
PSD To HTML
3D Illustration and Animation
Mobile Website Development
Search Engine Optimization
Discounted Software from the Code Library – With a Team 360 plan, your organization has steep discounts on all Code Library product modules and associated costs. This allows you to rapidly and economically add capabilities such as e-commerce, dashboards, and reports. The Code Library—built over many years for Fortune 500 companies—allows us to build or add to fully scalable web applications matched point-for-point to requirements from the ground up. The result is a flexible, scalable, and cost-effective system that meets your precise needs. Best of all, the code library is built upon industry coding standards and technology, so there’s no risk of being locked into a proprietary platform.
Discounted Upgrades – Team 360 brings with it discounts on technology refreshes, both in terms of hardware and software. Receive a discount on labor for server upgrades, as well as upgrades to various software platforms, such as operating systems, content management systems, and user interfaces.
Team 360 plans include a set amount of hours available to you each month. The hours roll over from month-to-month, ensuring that your overall cost is contained and that resources are there when you need them. And if you’d like to save up your hours for a bigger task down the road, you’re more than welcome to.
Is it cost effective for me?
The choice between using Team 360 versus direct hiring is an easy one to make. What are the costs of having your own staff to handle your projects? The numbers are notoriously difficult to pin down, but you should think about the following:
Searching through the vast pool of IT candidates in order to find the best of the best is a daunting experience. How can I attract top talent? Will I need to pay someone to recruit for me? What is the cost of highly-visible job postings? How much time and resources should be spent on finding the right candidate? What about the cost of hiring an entire team?
Choosing the right candidate isn’t a simple matter. Utilizing best hiring practices, it will take months to recruit and select the best qualified, motivated, experienced professional.
Depending on the type of employee, it might take up to six months before they’re able to operate at their peak performance. Are the right training programs in place to support the employee’s development into a fully-productive member of the team? What are the ongoing costs associated with continuing education?
After you’ve acquired the right staff, you must keep them motivated, challenged, and invested in their work. What if I don’t have the right kinds of projects to keep my employees interested? What is the overall cost of retaining highly-effective employees?
Taxes & Benefits
According to CNN Money (source: http://money.cnn.com/2013/02/28/smallbusiness/salary-benefits/), employers typically pay an additional 18%-26% on top of a worker’s base salary in additional taxes and benefits. So if you’re paying your employee 77k per year, it’s probably costing you closer to 88k. Where is that 18-26% coming from?
- Social Security Tax – 6.2% of every dollar your employee makes
- Medicare Tax – 1.45% of your employee’s earnings
- State Unemployment Insurance – 2.8 to 12.3% of your employee’s taxable income
- Healthcare Insurance Benefits – 6 to 8% per employee of their taxable income
- 401(K) Benefits – 2.5% on average per employee’s taxable income
Infrastructure & Equipment
What are the costs associated with office space, and the equipment that the employee needs to be effective at his/her job, such as computers, standing desks, ergonomic chairs, software licenses, and servers?
It’s an unfortunate reality, but your own employees are likely not as productive as you think, and it has a huge impact on your bottom line. Team 360 ensures that you pay only for 100% productivity. What are those technology pros doing while they’re supposed to be working?
- Checking social media
- Reading news websites
- Discussing out-of-work activities with colleagues
- Texting and instant messaging
- Making phone calls to partners and friends
- Searching for jobs
- Making food and drinks in the office
How long does it take to get up and running with Team 360?
It takes approximately seven business days in order for VA to assemble team members, setup project communications, and conduct a formal knowledge transfer. Occasionally it takes less time, depending on the current work queue.
Exactly how many people will I have access to for my project?
Teams typically begin with a Software Architect, Software Engineer, Front-End Developer, and a Project Coordinator. Depending on your needs, other team members will be added as appropriate.
How many hours should I sign up for?
Your account manager will work with you to determine the right number of hours to start out with each month. We can work with any budget, but average Team 360 engagement ranges from 5-100 hours per month.
What happens to my unused hours in case I cancel Team 360?
Although the hours are non-refundable, your hours will not be lost. You can utilize your unused hours within 60 days of contract termination.
Are there any limits to the types of projects I can execute under Team 360?
There are absolutely no limits to the types of products, services, and products that can be produced through Team 360. Whether you’re using your hours to maintain an existing product, or to build a completely brand new one, the hours can be used towards anything you like.
Do you offer a money-back guarantee on Team 360?
No. However, we are able to offer early termination without being obligated to complete the term. The following options are available:
- 6-month contract – Can be terminated anytime before 30 days.
- 12-month contract – Can be terminated anytime before 60 days.
What if I do not like one of my Team 360 team members?
In the unlikely event that you dislike or disapprove of any of your Team 360 team members, you have the option to swap them out for another. Virtual Atlantic will bring the new resource up to speed without costing you precious hours or extra fees.
How difficult is it to change the number of hours needed each month?
You may increase the number of hours at any time during the course of your contract. Since resources are allocated based on your Team 360 contract, we aren’t able to offer reductions in hours.
What kinds of projects work best with Team 360?
Projects that require flexibility in terms of scope always work best with Team 360. Some of the project examples of this include:
- Ongoing maintenance on an existing product
- New projects that are based on a specific output rather than a scope
- Projects in which the scope requires a high degree of flexibility
What happens if I sign up for Team 360 and realize that it’s not for me?
We want your Team 360 experience to be as pleasant as it can possibly be, but we have you covered in case it doesn’t work out for any reason. Early termination is available before the first 30 days of a 6-month contract, and before the first 60 days of a 12-month contract. You may terminate your contract under these conditions for any reason and with no further obligation from you.
Is it possible to ever lose hours? For example, at the end of the agreement?
From the date that you’re no longer a Team 360 client, you have 60 days to utilize any remaining hourly credits.
Is there a limit to the number of people that can be utilized at any given time?
There is no limit to the number of people to be utilized.
What payment methods do you accept?
We accept VISA, MasterCard, American Express, Checks, and Money Orders.
Do you support international customers?
Yes, we do conduct business internationally. Please contact us for further information.
In what increments do you typically bill?
Team 360 accounts are billed in 15 minute increments.